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Shipping Policy

Shipping Policy

At Portable Oxygen Solutions, we want to make it easy to receive your portable oxygen concentrator.

 

Free Same-Day Shipping

 

● Free same-day shipping on in-stock items
● Valid ONLY for standard ground delivery 
● To the contiguous United States (48 states) only, excludes Alaska and Hawaii
● Same-day shipping applies to orders processed by 3pm EST Mon-Fri, excluding holidays
● For ALL products that require prescription verification, shipping times begin once the prescription has been received and verified
● Expedited shipping options are available for an additional fee

 


Additional Shipping Information

 

● Ground shipments maybe sent via FedEx or UPS
● Orders require a physical address for shipping. We do not ship to PO box addresses
● Expedited shipping is available for an additional fee

● Expedited shipping times begin upon shipment of product. Prescription verification time may vary, and will impact overall delivery times


Alaska and Hawaii

● All shipments to Alaska and Hawaii will be shipped via FedEx 2 day service and will incur an additional shipping charge based on weight of the package
● Due to the distance, shipments may take a minimum of 5 business days to arrive
● You will receive a shipment tracking number via email when your order has been processed for shipment


Shipping Restrictions

● Shipping to destinations outside of the United States is not available at this time

 

We hope we have made our shipping terms easy to understand. If you have questions please email us at help@portableoxygensolutions.com  or call us toll free at 1-800-958-0192.

Thank you,

Portable Oxygen Solutions

 

Helpful Resources

We are here to help you. Call us at 1-800-958-0192


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