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Prescription Items Policy

Oxygen Prescription Policy from Portable Oxygen Solutions

To be compliant with current FDA requlations, Portable Oxygen Solutions requires a copy of the oxygen prescription or order for selected items sold on this site including Portable Oxygen Concentrators, Home Stationary Concentrators and Pulse Oximeters. Prescriptions are NOT required for replacement parts such as accessories.  If a prescription is required for an item in your order we will inform you of the requirement and ask you how the prescription will be provided. You can CLICK HERE to Contact Us Today!

Prescriptions may be sent via:

Fax to 1-800-958-0274

Email to:

Mail to Portable Oxygen Solutions, 8000 Corporate Center Drive, Suite 113, Charlotte, NC 28226. 

If you are unable to obtain a copy of your prescription we're always happy to contact your doctor and request the prescription on your behalf. 



Need help or assistance getting a prescription? Please click here to Get a Prescription for an Oxygen Concentrator by phone, video or chat.


Do I need a new prescription from my physician or will my current one work?

Prescriptions for Oxygen therapy are typically valid for life so your prescription will qualify regardless of how old it may be. If you are unsure if your oxygen prescription is valid we would be happy to review it to make sure that it meets current FDA guidlines for purchase of a Portable Oxygen Concentrator. 

What information should be on my prescription?
Prescriptions are generally provided on your physician's prescription pad, a printed prescription form, an electronic order form, or office chart notes.  To be valid the prescriptions must contain your physician's information and contact information. All Prescriptions must contain the patient's full name, and a description of the oxygen therapy prescribed.

Portable Oxygen Concentrator Prescriptions should specify either the oxygen concentrator brand or model number and/or state the oxygen therapy setting that is required. 

We are always happy to help.  For any questions, please call us toll free @ 1-800-958-0192.  If you would like, you can email us a copy of your prescription and we can help you determine which Portable Oxygen Concentrator is right for you. Email us at